We have moved to 4025 Hastings St., Burnaby

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(604) 298-6494

Ash Disposal
During constant use, ashes should be removed every few days. The Ash Drawer features a convenient ash drawer for easy removal of ashes.

Safety Precautions
– Do not allow ashes to build up to the loading doors! Only remove ashes when the fire has died down. Even then, expect to find a few hot embers.
– Please take care to prevent the build-up of ash around the start-up air housing located inside the stove box, near the pilot.
– Never start a fire if the ash plug and ash drawer are not in place. This will cause overfiring which can cause excessive warping of the stove. Evidence of overfiring can void the warranty on your stove.
– The firebricks are brittle and can be damaged if the plug is replaced carelessly or pieces that are too large are forced through the hole.

Chimney Cleaning
Do not permit any creosote or soot build-up in the chimney system. If you detect any build-up contact a qualified chimney sweep or clean it yourself. Perform the following steps:
– Remove the first secondary air tube and baffles.
– Remove the termination cap by removing the screws and lifting.
– Make sure fireplace doors are shut to prevent soot and dirt from entering the loom.
– Clean chimney with either nylon or steel brush.
– Replace chimney cap.
– Re-install baffles and secondary tubes.

Draft Control
Both the primary and air wash drafts are controlled by the control handle located on the right side of the unit (when facing the unit). To increase your draft – push lever to the back, and to decrease – pull lever to the front. All units have a secondary draft system that continually allows combustion air to the induction ports at the bottom of the firebox, just below the rear cover.

First Fire
When your installation is completed and inspected you are ready for your first fire.
– Open control fully.
– Open firebox door and build a small fire using paper and dry kindling on the firebrick hearth. Secure door on the firebox and wait a few minutes for a good updraft in the flue to establish the fire. (Leaving the door slightly open will help your fire start more rapidly.) CAUTION: Never leave unit unattended if door is left open. This procedure is for fire start-up only, as unit may overheat if door is left open for too long.
– With the draft still in the fully open position add two or three seasoned logs to your fire. Form a trench in the ash bed to allow air to reach the rear of the firebox prior to closing the door.
– After about 45 minutes, when your wood has begun to burn strongly, adjust your draft control down to keep the fire at a moderate level. WARNING: Never build a roaring fire in a cold stove. Always warm your stove up slowly!
– Once a bed of coals has been established on the firebrick hearth, you may adjust the draft control to a low setting to operate the unit at its most efficient mode.
– During the first few fires, keep the combustion rate at a moderate level and avoid a large fire. Only after 5 or 6 such fires can you operate the stove at its maximum setting, and only after the metal has been warmed.
– For the first few days, the stove will give off an odour from the paint. This is to be expected as the high temperature paint becomes seasoned. Windows and/or doors should be left open to provide adequate ventilation while this temporary condition exists. Burning the stove at a very high temperature the first few times may damage the paint. Burn fires at a moderate level the first few days.
– Do not place anything on the stove top during the curing process. This may result in damage to your paint finish.
– During the first few days it may be more difficult to start the fire. As you dry out your firebrick and your masonry flue, your draft will increase.
– For those units installed at higher elevations or into sub-standard masonry fireplaces, drafting problems may occur. Consult an experienced dealer or mason on methods of increasing your draft.
– Some cracking and popping noises may be experienced during the heating up process. These noises will be minimal when your unit reaches temperature.
– Before opening your door to reload, open draft fully for approximately 10 to 15 seconds until fire has been re-established. This will minimize any smoking.
– All fuel burning appliances consume oxygen during operation. It is important that you supply a source of fresh air to your unit while burning. A slightly opened window is sufficient for the purpose. If you also have a fireplace in your home, a downdraft may be created by your Hampton Stove causing a draft down your chimney. If this occurs, slightly open a window near your unit. CAUTION: If the body of your unit, flue baffle or any part of the chimney connector starts to glow, you are overfiring. Stop loading fuel immediately and close the draft control until the glow has completely subsided.
– Green or wet wood is not recommended for your unit. If you must add wet or green fuel, open the draft control fully until all moisture has been dispersed by the intense fire. Once all moisture has been removed, the draft control may be adjusted to maintain the fire.
– If you have been burning your stove on a low draft, use caution when opening the door. After opening the damper, open the door a crack, and allow the fire to adjust before fully opening the door.
– The controls of your unit or the air supply passages should not be altered to increase firing for any reason.
– If you burn the unit too slowly or at too low a setting your unit will not be operating as efficiently as it can. An easy rule of thumb says that if your glass is clean, then your flue is clean and your exhaust is clean. Burn the stove hot enough to keep your glass clean and you won’t need to clean your flue as often.

Maintenance – Door Hinges
Grease door hinges with high temperature grease regularly for smooth operation and to avoid squeaks.

Maintenance – Glass Cleaning
Only clean your glass window when it is cool. Your local retailer can supply you with a recommended glass cleaner if plain water and a soft cloth does not remove all deposits. Do not use oven cleaner on the glass as it will etch the glass.
Do not use any type of abrasive cleaner to clean glass.

Maintenance – Glass Removal & Replacement
Allow the stove to cool before removing or replacing glass. Remove the door from the fireplace and remove the glass retainer. Use caution when removing broken glass to avoid injury. When placing the replacement glass in the door, make sure that the glass gasketing will properly seal your unit. Replace the retainer and tighten securely, but do not wrench down on the glass as this may cause breakage. Do not substitute materials. If your glass door breaks, do not use your unit until it has been replaced.

Safety Guidelines And Warnings
– Never use gasoline, gasoline type lantern fuels, kerosene, charcoal lighter fuel, or similar liquids to start or ‘freshen up’ a fire in your heater. Keep all such liquids well away from the heater while it is in use.
– Keep the door closed during operation and maintain all seals in good condition.
– Do not burn any quantities of paper, garbage, and never burn flammable fluids such as gasoline, naptha or engine oil in your stove.
– If you have smoke detectors, prevent smoke spillage as this may set off a false alarm.
– Do not overfire the heater. If the chimney connector, flue baffle or the stove top begins to glow, you are overfiring. Stop adding fuel and close the draft control. Overfiring can cause extensive damage to your stove including warping and premature steel corrosion. Overfiring will void your warranty.
– Do not permit creosote or soot build-up in the chimney system. Check and clean chimney at regular intervals. Failure to do so can result in a serious chimney fire.
– Your Regency wood appliance can be very hot. You may be seriously burned if you touch the stove while it is operating, keep children, clothing and furniture away. Warn children of the burn hazard.
– The stove consumes air while operating, provide adequate ventilation with an air duct or open a window while the stove is in use.
– Do not connect this unit to a chimney flue serving another appliance.
– Do not use grates or andirons or other methods for supporting fuel. Burn directly on the bricks.
– Open the draft control fully for 10 to 15 seconds prior to slowly opening the door when refuelling the fire.
– Do not connect your unit to any air distribution duct.
– Your woodstove should burn dry, standard firewood only. The use of cut lumber, plywood, “mill ends”, etc. is not allowed as this fuel can easily overheat your woodstove. Evidence of excessive overheating will void your warranty. As well, a large portion of sawmill waste is chemically treated lumber, which is illegal to burn in many areas. Salt drift wood and chemically treated fire logs also must not be burned in your woodstoves.
– Do not store any fuel closer than 2 feet from your unit. Do not place wood, paper, furniture, drapes or other combustibles near the appliance.
– WARNING: Do not operate without the Ash Plug properly seated.
– Do not operate with broken glass.

Wood Storage
Store wood under cover, such as in a shed, or covered with a tarp, plastic, tar paper, sheets of scrap plywood, etc., as uncovered wood can absorb water from rain or snow, delaying the seasoning process.